The problem most businesses face isn't that agents aren't smart enough; it's that the business often isn't legible enough to ...

Effective protection comes from combining both approaches: aligning IT and business processes and conducting regular system audits. This comprehensive strategy not only reduces the likelihood of ...

Discover the meaning of continuous operations, their advantages, disadvantages, and real-life applications to maintain ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

In this session, we'll learn what business operations are and why they're important for your small business. By understanding these basics, you can keep your business running smoothly and efficiently.

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

Artificial intelligence has a mixed record of success and failure in business processes. What should you do for successful AI implementation? Image: zenzen/Adobe Stock On the very first business ...

MANILA, Philippines — The local information technology and business process management (IT-BPM) sector ended 2025 with export ...

Emerging requirements in data processing and transmission are ever-increasing, and the Army must keep pace with current and future technologies to ensure Soldiers remain ready to “deploy, fight and ...

United Alliances and Pinnacle Alliances Enhance Virtual, Revenue and Workforce Solutions to Strengthen Business and ...