I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Entrepreneurs can leverage ISO 20000-1 to systematically design, implement and manage digital services. This framework positions entrepreneurs as integrators, focusing on compatibility, regulatory ...

ISO 42001 provides a structured framework for AI management systems, ensuring businesses adopt AI responsibly. This guide breaks down the implementation process into practical steps, focusing on risk ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of process ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. A lot has changed since then: Cloud platforms have replaced mainframes, minis, client-server ...