In the early 1980s, technology silos, those free-standing islands of innovation in divisions such as marketing, finance and human resources, were the pride of individual functional units. But as the ...

A BPHA journey begins by identifying sources of waste within a process landscape. (Image: Ovations) The rise of artificial intelligence (AI) as a transformative technology is well documented, with ...

Process mining software is poised to become the trusted, daily digital assistant for every business. For it to take the final step however, we must bring the power of it to find and capture value to ...