Earlier this year, CRC Group reorganized its IT function to bring product management and innovation together under Hurst’s ...

LONDON--(BUSINESS WIRE)--Avasant, a globally recognized analyst firm, has named Mercans as a payroll process transformation leader in its annual RadarView assessment of 2022-2023. Mercans clearly ...

Data-driven specialty insurance has emerged as a central transformation effort at MSIG USA, shaping how the organization ...

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ...

The head of the IMP predicted at the dawn of this year that global GDP growth will slow for the third consecutive year. It was a gloomy way to kick things off, but also a realistic take on a business ...

Looking back on business process outsourcing & consulting stocks’ Q3 earnings, we examine this quarter’s best and worst performers, including CRA (NASDAQ:CRAI) and its peers. The sector stands to ...

NEW YORK, Nov. 13, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, today announced that it has been named a Leader ...

PALM BAY, Fla., Nov. 13, 2025 /PRNewswire/ -- Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and an RP-Sanjiv Goenka Group ...

Enterprise Connect 2025, the largest communications, collaboration and CX Conference in North America, highlighted a critical shift in enterprise communications and CX, emphasizing AI-enabled ...

The onslaught of client requests related to COVID-19 overwhelmed many small firms, creating a new norm that didn’t ease at the same pace as the pandemic. “Helping our clients prepare those PPP ...

Digital transformation is a hot topic today, but what does it mean for small businesses? Eric Lamarre, Kate Smaje, and Rodney Zemmel, senior partners from global management consulting firm McKinsey, ...