In the past, my company had problems with employee morale, retention and even performance. But when I began to introduce innovative training programs, not only were my employees more skilled and happy ...

When was the last time you sat down with a Super Bowl champion to talk business strategy? I’m guessing for most entrepreneurs, the answer is never. But 20 small business owners are about to get ...

Ken Sterling, LA Attorney & Talent Agent. EVP Business Affairs BigSpeak. Principal Sterling Media Law. USC researcher on media and law. Doing the right thing isn’t just a warm-tummy feeling. It’s also ...

KUWAIT: In a step that reflects its ongoing commitment to developing human capital and enhancing its key role in supporting corporate performance, National Bank of Kuwait announced the launch of the ...

Starbucks is holding three-hour training sessions to implement the CEO's "back to Starbucks" strategy. The training focuses on customer service, new workflows, and reversing the chain's open-door ...

“2024 has been the year of artificial intelligence: You can’t go more than 10 minutes without someone mentioning AI in a conversation. At Optimal Blue, we embrace AI, but not just to check a box. We ...

Customer-Centricity: It should revolve around the customer, addressing their needs, pain points, and buying behavior. Goal Orientation: Specific, measurable, achievable, relevant, and time-bound ...

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