AI agents are the next level of business automation — smart digital assistants that don’t just talk the talk, but also walk the walk. This means that, unlike ChatGPT-style chatbots that simply answer ...

Phil Portman is a serial entrepreneur and the Founder & CEO of Textdrip — a small business SMS marketing tool to automate SMS campaigns. Artificial intelligence has emerged as a game-changer for ...

Case studies serve as an excellent resource for devising innovative sales strategies, and providing insights into successful maneuvers and problem-solving techniques. Innovation Inspired by Proven ...

In our world of enterprise communications technology, we have a pretty clear focus; it’s mostly unified communications as a service (UCaaS) and contact center as a service (CCaaS), with a bit of ...

While genAI chatbots are mostly deployed as assistants or copilots, agentic AI allows companies to automate entire business processes and fundamentally transform operations. Here's how they're doing ...

As a proud Harvard Business School alum, I am partial to case studies as an instructive tool to understand dynamics in management, innovation, investment or attention. Each Friday, I’ll select a few ...

The financial markets are a relentless, data-driven ecosystem. Success hinges on the speed and accuracy with which institutions can extract, analyze, and interpret the torrent of market information.

One of the biggest risks in learning ecosystems is scatter — consuming interesting but irrelevant content, or spending too much time researching for the right materials.

Grok is now available in business-focused formats with extra security $30 per month will get you Grok Business – the same price as ChatGPT Business Third-party integration kicks off with direct links ...