Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

Enterprise IT departments looking to successfully deploy and maintain a configuration management database should also consider redefining one staffer’s responsibilities and role into CMDB manager, ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical. As IT infrastructure continues to grow and become more complex, this sought-after visibility ...