Successful business people understand that companies live or die by the relationships built with customers. This month's Business Choice Awards evaluates the best customer relationship management (CRM ...
The next major release of Dynamics CRM will arrive in the fourth quarter of this year, Microsoft announced Tuesday, and one of its key unifying themes will be helping sales teams stay focused on the ...
Microsoft last week revealed some new details about Dynamics CRM 2016, emphasizing functionality designed to empower customer service agents. It will be released in both cloud and on-premises versions ...
There’s an update available for Microsoft’s Dynamics CRM 2016, and it brings with it a brand-new tool to help companies tap the Internet of Things for their customer-service efforts. Announced on ...
The world of CRM and customer experience has not only changed dramatically, but escalated in its importance at businesses. Join four CRM influencers over coffee and breakfast in an informal panel, ...
ATLANTA--(BUSINESS WIRE)--360 Vertical Solutions, the Microsoft Dynamics CRM 2016 “Global Industry Partner of the Year,” will launch its new industry-specific product “Legal360” at ILTACON. The new ...
REDMOND, Wash. — Sept. 8, 2015 — Microsoft Corp. (Nasdaq “MSFT”) on Tuesday unveiled new capabilities it will deliver later this calendar year with Microsoft Dynamics CRM 2016, the latest release of ...
Successful business people understand that companies live or die by the relationships built with customers. This month's Business Choice Awards evaluates the best customer relationship management (CRM ...