Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It ...

REDMOND, Wash., Aug. 27, 2001 — Onyx Software Corp. and Microsoft Corp. today announced that Onyx is the first customer relationship management applications vendor to pass the certification program ...

At its Dreamforce conference, the San Francisco-based company will introduce the Winter '04 release of its CRM service and sforce 2.0, the second release of its application server, executives said.

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

When the state of California faced rolling power blackouts last summer, it decided it needed to let the public know what was going on by way of the wireless Web. To make that happen, the state ...

Two competing misconceptions are commonly voiced by Gartner clients: 1) Siebel Systems owns, or will own, more than half of the customer relationship management (CRM) application space, and 2) CRM ...

Pleasanton, CA - April 29, 2009-On January 19th, the first of 45 system users at Avidas Pharmaceuticals LLC (Avidas), launched Veeva Systems' VBioPharma TM Specialty Care Edition SaaS CRM application.

Amid an improving economic environment and the resulting resurgence in CRM spending, a sound, future-looking CRM application and technology strategy (tied to a CRM business plan) is a prerequisite for ...

Many of my clients who are looking for a customer relationship management system ask me: is there a specific offering that works with Gmail? To answer that question, you have to define what "works" ...