Many CRM systems are "live," though far fewer are raging successes. User adoption, lack of demonstrable ROI, and escalating maintenance and support costs plague those firms that have effectively ...

In the coming years, growing competition among customer relationship management (CRM) providers—including technology titans like Microsoft, Salesforce, and Zoho—will cause a fundamental shift in the ...

Regional - "Would you like to become a member?" chant the cashiers and shop staff as you frantically bought your Christmas gifts last year.As you turn over your personal data, a deal is made - 10% off ...

Modern consumers have come to expect that businesses will collect their data; however, many consider this a trade-off in the hope that their personal information will be used to deliver a more robust ...

Even good problems are still problems. Successful software companies not only see client growth, but each client changes the way they want to use a product. With a growing client base and proven ...

Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...

SANTA MONICA, Calif.--(BUSINESS WIRE)--Nimble, the Simple, Smart CRM built for Office 365 and G Suite, announced today that it has ranked an overall CRM Industry Leader and among the Top Five Sales ...