Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than full-on CRM. That makes it perfect for many small businesses and startups ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

As customer experience remains one of the top priorities for modern companies, customer case management technologies, which Gartner recently identified as an $8 billion market opportunity, remain ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing Automation. The updates focus on enhancing automation, improving data accuracy ...

I’ve always thought that there are two kinds of people in this world—the ones that will tell you that you have a hole in your pants and those that avoid the uncomfortable conversation and leave you to ...