As we contemplate what’s next in CRM from such innovations as the rapid assimilation of artificial intelligence, it’s good to consider where we’ve been and human nature. These two concerns overlap, ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Companies in the telecommunications space today are under more pressure than ever to improve customer service, reduce churn, provide targeted services to customers, and achieve other data-driven ...