Customer relationship management - CRM - has been widely prescribed as an antidote for diminishing market share and sluggish growth. What CRM is, though, remains a mystery for most community banks.

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

After you’ve evaluated the organisation’s departments and processes, the next step in building a CRM project is to build and execute an implementation plan. This plan should encompass the organisation ...

While hardly a surprise, Microsoft CRM signals the software giant's entrance into yet another application area where it is bound to compete with more of its own ISV partners. Those companies include ...

Maintain your relationship with customer in just $5 dollars per month! Picnic CRM, a simple but effective web-based customer relationship management (CRM) software has begun to offer its ...

Whether they are pure e-commerce businesses or brick-and-click combos, CRM is a big deal to many companies. Companies should allow at least one year to see a Return on Investment (ROI) on their ...

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Siebel Systems has enlisted technology partner Sun Microsystems to help it distribute a new bite-size version of its wide-ranging customer relationship management software. As part of its utility ...

Under the new plan, Dynamics 365 Online will start being updated as of this year so that its two major feature updates will hit in April and October -- basically the same time period when Windows 10 ...