Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

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Customer relationship management - CRM - has been widely prescribed as an antidote for diminishing market share and sluggish growth. What CRM is, though, remains a mystery for most community banks.

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales forecasting, all within a highly customizable interface.

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After you’ve evaluated the organisation’s departments and processes, the next step in building a CRM project is to build and execute an implementation plan. This plan should encompass the organisation ...

While hardly a surprise, Microsoft CRM signals the software giant's entrance into yet another application area where it is bound to compete with more of its own ISV partners. Those companies include ...

Whether they are pure e-commerce businesses or brick-and-click combos, CRM is a big deal to many companies. Companies should allow at least one year to see a Return on Investment (ROI) on their ...

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...

Siebel Systems has enlisted technology partner Sun Microsystems to help it distribute a new bite-size version of its wide-ranging customer relationship management software. As part of its utility ...