As an analyst at Hurwitz Group, I am often asked about my coverage areas or areas of expertise. I respond by saying that I am concerned with any software technologies or solutions that affect the ...

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by a ...

The future of CRM is about accelerating growth, maximizing efficiency, and unlocking new opportunities by having human and digital talent working together. Watch the Creatio Executive Presentation to ...