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The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Macroeconomic factors, like rising inflation and increasing global competition, led to trying times recently for professional service companies. As a result, many have been struggling to grow their ...

HubSpot CRM vs. Salesforce Cloud Lightning Professional: Which One Is Best For Your SMB? Customer relationships are harder than ever in the COVID-19 era, so the right CRM software is important. We pit ...

Back in 2016 I wrote a column about CRM in accounting and wondered if that was the year that CRM would become pervasive in the accounting profession. It turns out I was a bit premature, as the heavier ...

It's atypical of serial entrepreneurs to leave the bright lights of consumer technology for the big, bad world of B2B, but that's exactly what Brad Bostic did. Founder of the people-powered search ...

There are two ways to deliver customer relationship management (define) systems. The applications can be hosted by a third-party service outside of an organization, or deployed and managed by in-house ...

DALLAS, March 27 /PRNewswire-FirstCall/ -- At Convergence 2006, the Microsoft Business Solutions Group's customer conference, Microsoft Corp. (Nasdaq: MSFT) today ...

Microsoft is expected to try to use cut-rate pricing to compete with Salesforce.com and other software-as-a-service (SaaS) players when it finally launches its Dynamics CRM Live service in 2008. (You ...