NEW YORK, Aug. 27, 2025 /PRNewswire/ -- Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate.

Customer relationship management (CRM) and artificial intelligence (AI) have revolutionized the always-changing business technology landscape, and integrating AI into CRM systems can improve sales ...

BELLEVUE, Wash., Feb. 13, 2025 /PRNewswire-PRWeb/ -- Today marks a major milestone in CRM innovation with the launch of Avid CRM, a cutting-edge platform that integrates seamlessly into Microsoft ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--360 View, trusted provider of customer relationship management software for financial institutions, announced today that they are being recognized by Banking CIO ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. This article is more than 7 years old. According to Toby Scammell, ...

Records management is a critical business function for any customer or client-driven business, whether for profit or nonprofit. Especially useful in sales and service, records management typically is ...