Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or ...

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or ...

Another enterprise application made its way onto my radar screen this past week, and I’ve been busy putting together a plan to address security for it. To speak in acronyms, I’m moving from PLM to CRM ...

The assumptions of a decade ago, where protection was bolted on post-implementation or wedged into existing workflows, are no longer sustainable. Today, CRM security has to be by design, integrated ...

Imagine waking up one day and realizing your entire brokerage platform has been hacked. Client data? Gone. Trust? Broken. That’s the nightmare no broker wants. Having even one small loophole in your ...

Given the scale of the threat landscape, cybersecurity is essential for consumers and businesses alike. Digital transformation has brought a plethora of tools to make our lives easier, like cloud ...

With CRM becoming an essential business practice, the days when vital customer and company data was stocked up securely in a cabinet under lock and key is gone. Today, this information, including ...

CRM systems are the most political of all enterprise software applications. This is partly because of the user community; sales and marketing play politics for a living. It’s also due to the data in ...

The biggest money-saving strategy of all is to avoid implementing requirements that turn out to be fake. Surprisingly, some of the biggest candidates can be in security. If Value Engineering is the ...

With most enterprise applications, the security model can be simply user/group/world. It can't be all that complicated with CRM, right? Think again. CRM systems are the most political of all ...