Just a few short years ago, the effectiveness of pushing back-end business applications onto small mobile devices was mediocre, at best. The devices weren’t that powerful. Mobile networks were orders ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

In most organizations, associating the CRM application with the business intelligence (BI) system can provide all the magical spells required to enchant customers and ensure their continued loyalty.

This week cloud based customer service and sales management software maker Zendesk announced a new messaging solution to enhance its product line which, according to the company, brings together all ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to ensure the safety of their employees and community. But work still needs to be done. Sales ...

Salesforce, Oracle and ServiceNow are just a few of the 14 vendors who made Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Center. The Top 14 CRM Customer Engagement Center Vendors ...

Really Simple Systems, a vendor of cloud CRM systems, today released its mobile CRM application. The Web based CRM solution works on iPhones, Blackberrys, and phones powered by Android or Windows, as ...

Users renting customer relationship management (CRM) applications from embattled software vendor Kana Communications Inc. have a month to find a new hosting firm. Redwood City, Calif.-based Kana ...

DUBLIN--(BUSINESS WIRE)--The "Global Application Software Market (2024 Edition): Analysis By Product Type (Low-Code Development, and No-Code Development), By Industrial Vertical, By Deployment Mode, ...