Customer Relationship Management (CRM) might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- ...

Helen Robinson, President and Australasian managing director at Pivotal and Doug Farber, a vice president at Salesforce.com Asia-Pacific, compare notes on where the local customer relationship ...

Trust is a vital part of any relationship and at Microsoft it’s an essential component in our interaction with our partners and our customers. Public and private sector organisations and individuals ...

SYDNEY--(BUSINESS WIRE)--SugarCRM today announced Barnardos Australia (Barnardos) has selected its AI-driven CRM platform to help support vulnerable children and families, and with its overall purpose ...

Anthony Smith, a 38-year-old software developer, was working in Perth, Australia, in 2009, when he began helping small businesses in their efforts to move to the cloud. While Salesforce is the giant ...

Company expands cloud footprint in Australia and adds new partner program. 09 December 2014 – Sydney, Australia: Today Microsoft Corp. announced plans to deliver Microsoft’s cloud productivity suite – ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

A CRM (customer relationship management) is a single software platform that allows businesses to manage and monitor customer relationships with both current and potential customers. With a good CRM, ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...