Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

news Australian software vendor TechnologyOne this week revealed it had landed five major local deals in the last quarter for its customer relationship management (CRM) software. The vendor’s solution ...

We cannot have a good relationship with our customers without a software system right? At least this is what most executives believe because software companies have been so good with their marketing.

Small and midsize businesses often lack the IT skills and budget to build sophisticated call center setups that link customer information stored in CRM applications with IP telephony systems. Cisco, ...

Zoho, a provider of integrated business applications, expanded its offerings today with Zoho Expense, a software product that aims to save sales reps time when tracking the money they spend on various ...