Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

This comprehensive guide will explain how to choose a CRM system, including key factors to consider, features to look for, and what costs to expect from CRM software. With so many CRM solutions ...

CRM solutions will take center stage this week as three major CRM companies — Interface Software, Kana, and RightNow Technologies — launch new versions and modules of their applications. The products ...

A customer relationship management (CRM) platform tracks customer data for marketing, customer service, and sales teams. But pricing and functionality differ among solutions. Asking the right ...

Discover the four types of CRM software available and learn how to choose the right one for your business needs. Explore key considerations and features to make an informed decision. All customer ...

Independent CRM software vendors showed a 15.7% drop in third-quarter revenues last year, according to Boston-based consultancy Aberdeen Group Inc. And Stamford, Conn.-based Gartner Inc. predicts that ...

Although customer relationship management (CRM) software designed specifically for the medtech industry is still a rarity, many companies offer packages that can provide a good fit for a company based ...

As customer relationship management (CRM) technology has matured, users have begun looking for bigger payoffs by enabling better integration with other enterprise applications. For instance, companies ...

NetSuite has launched a suite of hosted business applications designed specifically for software companies, it announced Tuesday. Called NetSuite-Software Company Edition, the suite includes CRM ...