CTI earns 2025 Integrator of the Year for pioneering a DOL-approved Apprenticeship Program, redefining talent development in ...
OTTAWA, Canada, Dec. 3, 2018 /PRNewswire/ -- InGenius® Software Inc., a computer telephony integration (CTI) innovator, is proud to have partnered with Microsoft to deliver a CTI integration with the ...
Photo courtesy of CTI. Composition by Emerald. Editor’s Note: This article about Integrator of the Year winner CTI first appeared on our site on Nov. 20. We updated it as of Dec. 2 with additional ...
The setting is a company’s order department. The phone rings, and as the call is routed to a customer service agent, the incoming telephone number is computer-matched with its customer database. The ...
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