There's dissatisfaction brewing among cable customers, and it's making it hard for cable companies to hold onto subscribers. According to market research firm CFI Group, high prices and poor customer ...

During an earnings call in July, Charter CEO Chris Winfrey said that to help retain cable customers, Spectrum will upgrade ...

DEBORAH YAO AP Business Writer PHILADELPHIA — For far too long, cable customers fumed as they waited in vain for the cable guy to show up. When he did come, sometimes it took multiple visits to ...

Mark Plosa, fourth from right, general manager of the Wilkes-Barre office of Service Electric Cable TV & Communications, and Mayor George Brown, third from right, get ready to cut the ribbon on the ...

California Attorney General Rob Bonta is joining more than a dozen of his colleagues in calling for more regulation of the customer service provided by internet, cable and other communications ...

TROY, Mich.: 28 Sept. 2023 — The likelihood of live TV streaming customers switching services in the next year is just 12%, while the likelihood of cable and satellite customers switching is 21%, ...

They're still stuck in last place among all the business categories the American Customer Satisfaction Index ranks. People like their cable companies and internet service providers (ISP) less than ...

Why would a cable company tell its users to drop its tv service and opt for alternatives like YouTube instead? It might be for the best, afterall.

In a recent poll of customers and their satisfaction with customer service cable and satellite providers have been ranked the lowest, dropping 3% since the first survey was performed last year. This ...

COLORADO SPRINGS, CO, Apr. 7, 2008 — Liberty Wire & Cable, worldwide supplier of a broad range of wire and cable products for the audio/video trade, including custom installers and systems integrators ...

Cox has been making it extremely difficult or impossible for some customers to stick with their current Internet speeds despite promising that it won't force users onto plans with slower uploads. As ...

People like their cable companies and Internet service providers (ISP) less than they did last year — and they didn't like them very much then either. In the American Customer Satisfaction Index's ...