Consumers now can get a 30-day money-back guarantee from at least two major cable companies. A technician for Comcast heads out on a job in a Salt Lake City. Comcast, the nation’s largest cable TV ...

DEBORAH YAO AP Business Writer PHILADELPHIA — For far too long, cable customers fumed as they waited in vain for the cable guy to show up. When he did come, sometimes it took multiple visits to ...

WASHINGTON—The FCC has launched a formal proceeding to review the quality of support that cable, broadband, satellite TV, and voice service providers give their customers. The notice of inquiry (NOI) ...

California Attorney General Rob Bonta is joining more than a dozen of his colleagues in calling for more regulation of the customer service provided by internet, cable and other communications ...