Call centers are embracing automation. There's debate as to whether that's a good thing, but it's happening — and quite possibly accelerating. According to research firm TechSci Research, the global ...

Last August, my best friend asked me how she could help her neighbor set her iPhone so she could answer it without picking it up. The neighbor had Multiple Sclerosis (MS), and had lost dexterity in ...

AI has already started replacing voice agents’ jobs. Now, companies are exploring ways to replace the existing computer-generated voice models with synthetic versions of human voices. Truecaller, the ...

Arc Search, the new app from The Browser Company, is introducing a way for users to get quick answers on the go using their voice. The AI-powered feature, Call Arc, works by essentially getting users ...

Truecaller’s AI Assistant offers features like automatic call answering, message taking, and spam detection. Users can now train the AI Assistant to answer calls using a digital clone of their voice.