Oklahoma City, Oklahoma-based call center software vendor Amcat's new soft IP-PBX was designed to operate with and broaden the capabilities of the firm's Contact Center Suite TM product. This gives ...

From sales prospecting to telemarketing campaigns, the natively integrated Outbound Call Center empowers SMBs to automate and scale their outbound operations with enterprise-grade efficiency. For ...

If you're investigating the cloud to enable communications for your back-office staff and frontline agents, you may be wondering if you can get by on a cloud PBX alone or if your needs call for ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Today we’re highlighting one company’s experiences as it converted from a legacy PBX to a VoIP-based contact center. Towerstream, founded in 2000, delivers high-speed internet access using WiMAX ...

MIAMI, FL, UNITED STATES, July 7, 2025 /EINPresswire.com/ -- VitalPBX, a global leader in unified communications solutions, with it's self-hosted pbx solution, target ...

CallTower has introduced the new CallTower IP Call Center Suite a hosted end-to-end voice and data solution that includes the Cisco Unified Contact Center Enterprise Edition.

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

XIAMEN, China, Feb. 26, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition ...