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Watchdog Urges IRS To Expand Call Metrics
The post Watchdog Urges IRS To Expand Call Metrics appeared first on Self Employed.
Anyone who has called the Internal Revenue Service knows it can be frustrating to get help. Taxpayers successfully reached a human about 31% of the time this tax season, according to the agency’s own ...
The Internal Revenue Service stumbled repeatedly during the 2000 tax season in delivering prompt and reliable telephone service to taxpayers, according to a new General Accounting Office report.
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