Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark, ...

Robert Grunfeld, who had a ticket on a United Airlines flight from Newark to Tel Aviv, says a representative offered to rebook him on a flight to Israel if the airline canceled his flight. United then ...

Dubber partnership means detailed analysis of call recording will no longer just be the preserve of large financial institutions, according to Vodafone UK-headquartered multi-national ...

Recording calls can be quite useful. If you're interviewing someone, holding a meeting where you may need notes, or keeping track of an interaction with a customer service department, it can be an ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

MELBOURNE, Australia, March 22, 2022 /PRNewswire/ -- Dubber Corporation Limited (ASX: DUB) (Dubber) is pleased to announce that its Unified Call Recording (UCR) and Voice AI platform has been selected ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

Neon is an call-recording app that pays users for access to the audio, which the app in turn sells to AI companies for training their models. Since its launch last week, it quickly rose in popularity, ...