In today’s world of customer service, the use of digital messaging channels is steadily rising, so it’s easy to overlook how central voice and telephony are for connecting brands to their customers.

GAITHERSBURG, Md., Nov. 02, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their solutions to test call ...

Which iPhone 5 has the best voice quality: Sprint, Verizon, or AT&T? We tried all three out in New York City near CNET's offices for a side-by-side verdict. I started with CNET reviewing laptops in ...

WhatsApp has been rolling out features quite aggressively. After the Communities feature, the instant messaging platform could soon offer missed call alerts that are DND (Do Not Disturb) compliant.

Google is testing a new feature in Google My Business called “call history.” It’s designed to help businesses see and respond to missed calls coming from Google Search and Maps. It’s opt-in and ...