President Trump described what he said was a “very good call” with Minnesota Gov. Tim Walz (D) in which they “seemed to be on ...

President Donald Trump and Gov. Tim Walz spoke on the phone on Monday after many Minnesota leaders called for de-escalation.

Trump's post marks a noticeable shift in the way he’s referred to Walz, whom he's repeatedly criticized for not cooperating ...

Lawmakers are calling on President Trump's cabinet and Congress to boot him from office using a never-before-invoked ...

Cold calls are often a waste of your time and an unwanted interruption to your day. You might think that, at worst, you end up buying or signing up for something that you don't really need or at an ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes. Call center management is the backbone of effective customer service operations.

With Call of Duty: Black Ops 7, Treyarch wants to redefine what Call of Duty can be. "That's sort of our thing," laughs Miles Leslie, associate creative director. He's not wrong. It was Black Ops that ...

A look at what has happened and what's to come.