What began as a simple attempt to delete an account quickly spiraled into a frustrating marathon of chatbots, customer ...

Years after an Atlanta-area teacher helped a student seek help for his depression, the two reunite as he helps to make a ...

I wonder if you can help me with a question about hearing loss. My dad is in his late 80s and lives across the country, so we chat regularly on the phone. He’s a great talker, but I know he struggles ...

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

At the sight of anything that reminds me of her, I say hello, or want to give it a high five. Sometimes I say a prayer that we’ll talk again. Other times I queue up Joni Mitchell’s “Both Sides Now”: ...

Dear Eric: I have a loving and attentive husband, two adult children who stay in touch, lots of relatives (many of whom live ...

To some people, digital clones are the future of influence and productivity—faces, voices, and personalities at infinite scale. My clone was underwhelming. Everywhere I look, I see AI clones. On X and ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

A reader still picking up the pieces after a recent divorce is wrestling with guilt for not wanting to take his mother in, knowing she wouldn’t hesitate to help him. By Philip Galanes I am nearly 60 ...