As part of its sweeping product update last month, Airbnb announced a change to its cancelation policy. The change, which was partly inspired by industry-wide ripple effects wrought by the pandemic, ...

When an Ontario woman made a $4,300 hotel reservation on Booking.com, she never expected the website would cancel it, then ...

After finding a special deal on the travel site and receiving confirmation of the purchase, the woman received a message from the hotel, she wrote on the sub-thread r/travel. The woman said hotel ...

When Jeff Wickstead’s vacation rental manager demanded that he cancel his Booking.com reservation in London, he had every reason to believe he’d get his money back. But he didn’t — and now he’s not ...

Perhaps the thought is that people who are using Hotels.com to search primarily for the lowest rate will be willing to give up on things like earning rewards. Unfortunately, it also seems like the ...

The time has come for Toronto to embrace cancel culture. Not the kind of cancel culture that has humanities professors shaking in their loafers (and that may or may not even exist, depending on who ...

Shutterstock Image One woman isn't a happy camper when it comes to Booking.com. She claims that the platform canceled her ...