SUNNYVALE, Calif., April 4, 2022 /PRNewswire/ -- Playvox, the leading CRM-connected omnichannel contact center provider of Workforce Engagement Management solutions, is launching its new Capacity ...

Powerful, Digital-First Solution Provides Precision Forecasting, Supports Hiring Challenges and Elevates the Customer Experience SUNNYVALE, Calif., Nov. 21, 2022 /PRNewswire/ -- Playvox, the leading ...

Microsoft last week released the first public beta of its new capacity-planning tool for corporate IT departments and said the software is on target to ship by year-end. System Center Capacity Planner ...