Apple, Best Buy, Staples, and independent repair shops offer iPhone fixes, but another option is to buy authentic parts and do the screen repair or battery replacement yourself. Uh-oh, you're having ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

A Google effort to fight tech support scams has ensnared legitimate third-party repair shops, many of them small businesses. And the change may be hurting consumers as well. Jonathan Strange owns a ...

Make every phone user-repairable. Make every phone user-repairable. is a senior reviewer with over a decade of experience writing about consumer tech. She has a special interest in mobile photography ...

You could almost see it happening in slow motion: your smartphone is in your hand one moment, and the next thing you know, it’s barreling toward the ground in a nosedive. Sometimes the layers of glass ...