CenturyLink hasn’t broken its annoying habit of leaving customers without service for weeks or months and repeatedly failing to show up for repair appointments. We’ve written about CenturyLink’s ...

… but our independent journalism isn’t free to produce. Help us keep it this way with a tax-deductible donation today. CenturyLink, now Lumen Technologies, is trying to shed essential regulations that ...

Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city ...

Telecommunications company CenturyLink has asked Minnesota utility regulators to ease a decades-old rule that requires it to give priority for repairs to landline customers. CenturyLink says the ...

UPDATE: CenturyLink has ‘identified a network element’ that is believed to be causing the outage and says engineers are working ‘around the clock’ to restore service. As of Friday morning, the company ...