On the morning of Dec. 30, retiree Robert Snyder received a visit from Grays Harbor County Deputy Joseph South. Snyder’s... Read Story ...

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

It looks like Banks is 30 mins away from Portland. How can it be that there is no broadband / phone coverage there? Click to expand... Same reason I have fiber run thru my neighborhood and my neighbor ...

Nancy Tomhave, who lives in St. Paul’s Hayden Heights neighborhood, won’t be taking calls from some loved ones on Thanksgiving, and not for lack of trying. Carolyn Ross, who lives across the city near ...

Some residents and businesses in southeast Denver were without landline phone service for more than a week, leaving many ...

… but our independent journalism isn’t free to produce. Help us keep it this way with a tax-deductible donation today. CenturyLink, now Lumen Technologies, is trying to shed essential regulations that ...

Minnesota utility regulators Thursday unanimously rejected CenturyLink's petition to abandon or modify key landline service rules, saying it would hurt consumers who depend on hard-wired telephones.

JULIE, BACK TO YOU. OKAY, THANKS, SEAN. THE PONA HILLS FIRE STATION IS BACK ONLINE AFTER GOING MORE THAN THREE DAYS WITHOUT INTERNET. THE FIRE CHIEF CALLED KETV INVESTIGATES ABOUT THE OUTAGE THAT ...

OMAHA, Neb. (WOWT) - Several homeowners in a southwest Omaha neighborhood have been frustrated since early Saturday morning. They say that’s when their CenturyLink internet and landline phones went ...

Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

Staff from the Utilities and Transportation Commission is recommending that CenturyLink Communications LLC be fined $15,567,770 for consumer complaints and poor quality of service. This is one of the ...