Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

When a severe winter storm hit Oregon on January 13, Nicholas Brown’s CenturyLink fiber Internet service stopped working at his house in Portland. The initial outage was understandable amid the ...

On the morning of Dec. 30, retiree Robert Snyder received a visit from Grays Harbor County Deputy Joseph South. Snyder’s... Read Story ...

Some residents and businesses in southeast Denver were without landline phone service for more than a week, leaving many frustrated by what they described as a lack of communication from service ...

JULIE, BACK TO YOU. OKAY, THANKS, SEAN. THE PONA HILLS FIRE STATION IS BACK ONLINE AFTER GOING MORE THAN THREE DAYS WITHOUT INTERNET. THE FIRE CHIEF CALLED KETV INVESTIGATES ABOUT THE OUTAGE THAT ...

CenturyLink, Minnesota's largest landline phone service provider, said in a PUC filing last month that its landline service quality "remains strong." The company said further in its Wednesday ...

Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

OMAHA, Neb. (WOWT) - Several homeowners in a southwest Omaha neighborhood have been frustrated since early Saturday morning. They say that’s when their CenturyLink internet and landline phones went ...