During its 178 years, New York Life has had to adapt many times; now, AI is affecting nearly every corner of the insurance business, from hiring to client services, says Alex Cook, senior vice ...

Change management addresses the human side of technology implementations. While technology can be incredibly beneficial, its effectiveness ultimately relies on the individuals using it. You could buy ...

At SNHU, we want to make sure you have the information you need to make decisions about your education and your future—no matter where you choose to go to school. That's why our informational articles ...

Change is never easy. We often resist it even when we know it can lead to positive outcomes. Journalist and author Sydney J. Harris summed up our awkward relationship with change when he stated, “Our ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

The Organizational Effectiveness team assists with communication, change management, process documentation, training resources and administers the LMS (SuccessFactors Learning Management System). This ...

The CECOM Integrated Logistics Support Center (ILSC) recently took a big step in transforming its leadership, as it held an intensive Change Management Leadership Development course in February 2024 ...

Customer Relationship Management (CRM) is crucial for any business to succeed in the longer run. And when you overhaul your entire business process, CRM cannot be left alone. You’ll likely undergo ...

Procurement and executive teams in the life sciences sector are facing increased pressure to adapt and optimize. Today, ensuring long-term business success requires more than just cost management — it ...