Chatbots may worsen delusions in people by reinforcing false beliefs, psychiatrists warn. Mental health experts document ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...

The lawsuits led to more scrutiny over whether tech companies are doing enough to safeguard young people from the risks posed ...

Start getting familiar with generative AI tools like ChatGPT. The world is moving forward, and you need to be ready to move with it. For nearly a decade, Connie was editor in chief of CNET, overseeing ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

When summarizing facts, ChatGPT technology makes things up about 3 percent of the time, according to research from a new start-up. A Google system’s rate was 27 percent. Amr Awadallah, the chief ...

The prominent far-right social network Gab has launched almost 100 chatbots—ranging from AI versions of Adolf Hitler and Donald Trump to the Unabomber Ted Kaczynski—several of which question the ...

When OpenAI released ChatGPT in 2022, it may not have realized it was setting a company spokesperson loose on the internet. ChatGPT’s billions of conversations reflected directly on the company, and ...

Amazon, Google, Meta and OpenAI are now all pushing AI interactions to be natural and conversational. Get ready for chatbots that want to be your friend. Katie is a UK-based news reporter and features ...

Customer service chatbots may finally become more intelligent, more conversational and more helpful. By Steve Lohr This article is part of a new series on artificial intelligence’s potential to solve ...