Q: My 10-year-old Samsung laptop had a catastrophic crash. I took it to a local repair shop and the tech/owner said the entire drive and data could not be recovered. He also said the operating system ...

If you receive the error message “The operating system is not presently configured to run this application” when opening Office and other applications, the ...

How many times have you been asked what operating system version you use, and you haven’t got a clue? The question is often asked when you’re seeking technical support for software or hardware issues, ...

Mary is an associate editor covering technology, culture and everything in between. She recently graduated from the University of North Carolina at Chapel Hill, where she served as an editor at The ...