So I've inherited a client that has a pretty slick Cisco IP phone setup. They are using Unity for voicemail and Unified Communications Manager for phone stuffs. The problem is my background is all ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.

Survivable Remote Site Telephony (SRST) is a Cisco Unified Communications Manager (CUCM) call processing backup mechanism that allows Cisco IP phones to register to a Cisco router. A Cisco router in ...

Enhancements to the operating systems of Cisco switches and routers should make it easier to use data networks for voice calls and multimedia, a move that could cut costs and open the door to new ...

Office phones have come a long way in a relatively short period of time. And with the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone ...