After a storm knocked out The Florida Panthers’ aging phone system, the team’s IT group launched a complete system overhaul. Wylie Wong is a freelance journalist who specializes in business, ...

Cisco on Monday launched a series of products that it hopes will add up to a more integrated system for Internet of things deployments. We delve into where IoT will have the biggest impact and what it ...

Three years after a plan to buy a Cisco Systems telecommunications package for Niagara County government fell apart when a local vendor complained of alleged bid-rigging, the County Legislature has ...

Today as expected, Cisco announced they have finally embraced SIP (Session Initiation Protocol). The platform for doing so will be Cisco Unified CallManager5.0, the call-processing component of the ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. When Carlos Cong joined Paychex five ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Cisco has disclosed a vulnerability in the web-based management interface of Cisco SPA112 2-Port Phone Adapters, allowing an unauthenticated, remote attacker to execute arbitrary code on the devices.

Cisco is paying out the entire FCF, a bit less than half via its rising dividend, and the other bigger half via buybacks. But ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

Cisco has disclosed today a high-severity zero-day vulnerability affecting the latest generation of its IP phones and exposing them to remote code execution and denial of service (DoS) attacks. The ...

I've got a problem, I've been trying to implement some layer2 security on our switches with Port-Security, only allowing 2 MAC addresses on any 1 switchport. I've been looking at some of our switches ...