LONDON--(BUSINESS WIRE)--Quantzig, a global analytics solutions provider, has announced the completion of their latest customer segmentation study on the banking industry. A leading banking sector ...

In the West Loop neighborhood of Chicago, Au Cheval often attracts a line up to three hours long. Considered one of America’s premier burger destinations, the restaurant slings up to 500 patties per ...

Customer service means customer success these days, and as the field grows, more roles for leadership open up. Customer success leaders need strong visionary and management skills, but leadership ...

Customer service is perhaps the most important part of a business’ success. After all, with no customers you have no business. But maintaining strong client relationships is a job within itself. Maya ...

No one likes hearing “no.” But saying it isn’t easy either. Customer success managers jump through hoops to keep clients satisfied and make sure they’re getting the most value out of a product or ...

These days the name user evokes images of drug addicts or sociopaths. In IT circles, too, it has become as reviled as the name Montague was to the Capulet clan. Although Juliet took a different tack, ...

Opinions expressed by Entrepreneur contributors are their own. As a serial entrepreneur, I know firsthand how important it is to connect with customers. Building relationships is key to learning your ...

Although the terms “client” and “customer” are typically used synonymously in some businesses, they mean different things in real estate transactions. And these terms can have separate implications ...

I took your advice about shopping around for a real estate salesperson and I’m down to two candidates. One wants me to become a “client,” while the other used the word “customer.” Is there a ...