The psychology of client satisfaction is a wide field of study with a large amount of useful information. Here are a few easy-to-implement concepts that can make a big difference for you and your ...

Attorneys in firms can no longer wait for the conveyor belt to bring new client work to them. Economic and cultural changes during the last half-dozen years have caused firms to reassess their ...

Is there a sweet spot for the cadence of client meetings? From a numbers perspective, it may be necessary for an advisor to meet with a client only once a year to revise their plan based on any recent ...

ATLANTA--(BUSINESS WIRE)--Operation HOPE, a national nonprofit dedicated to helping low- and moderate-income Americans thrive in an ever-changing economy, announced today the results of its client ...

ALEXANDRIA, Va.--(BUSINESS WIRE)--Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a leader in healthcare communications, earned top honors for the seventh consecutive ...

Journal of Management Information Systems, Vol. 35, No. 4 (2018), pp. 998-1030 (33 pages) The reach and impact of outsourcing has grown rapidly to include a variety of strategic objectives.

The company has earned 21 total accolades from J.D. Power – including 12 top rankings for mortgage origination – the most of any home lender. DETROIT, July 27, 2023 /PRNewswire/ -- Rocket Mortgage, ...

You probably feel like you have a good handle on how your clients feel about your business. Would you be willing to bet money on your intuition? If you’re not eliciting client feedback via ...

Building connections with today's consumers is neither straightforward nor easily repeated. As people toggle among channels and devices on their path to a given purchase, businesses wishing to break ...

Although the rapid rise of Buy Now Pay Later (BNPL) services has been accompanied by a growing chorus of concern about runaway consumer debt, the customers who are using these services are growing ...

Angela Mattioda (AM): The top request from any current client or client transitioning over to Surgical Notes from another billing company is communication. That includes keeping clients current on ...

ADP Q2 revenue rose 8% to $5.05B, beating estimates, with EPS at $2.35 vs. $2.29 expected. ADP reaffirms FY25 outlook, projects up to $20.46B in revenue and 9% EPS growth, stock up 25% in 12 months.