I had a front row seat at Microsoft to watch the first two application model transitions. Early mainframe and minicomputer systems were monolithic, with data storage, application code, and terminal ...

The Internal & Client Service Applications (ICSA) Engineering group is responsible for creating the systems that Bloomberg uses to run the company. They interact with literally every department in the ...

How do you access a RESTful web service? That depends on what you're trying to accomplish. If you just want to test connectivity, a terminal-based utility like curl is a great RESTful web service ...

Picture client service in the eighties or nineties. You’d call a helpline, wait on hold, speak to one representative, and accept whatever solution they offered. Frustrations aside, the process felt ...

Great IT Client service is much more than just fixing someone’s PC, writing the software they specifically request, flawlessly execute nightly production, and/or provide a stable general computing ...

It is essential for business owners to define good customer and client service practices. While there are certain individual principles of quality customer care, there are also degrees and differences ...

The problem that we are having here is that Steam, when starts automatically, fails to communicate with its service. This can be nothing but a glitch that can be resolved by just opening the app ...