Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this episode, Thomas Betts chats with ...

Creating a base of loyal clients and customers who come back to purchase goods and services after an initial purchase is essential for small businesses to be successful. Remembering who clients are ...

Microsoft is making available in preview form on August 21 two new Azure cloud services: A NoSQL database service and a full-text search service. The Azure DocumentDB NoSQL service was built by ...

Great IT Client service is much more than just fixing someone’s PC, writing the software they specifically request, flawlessly execute nightly production, and/or provide a stable general computing ...

It is essential for business owners to define good customer and client service practices. While there are certain individual principles of quality customer care, there are also degrees and differences ...