According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Medium Rare Content agency has announced that Rohan Green has joined its Victorian sales team as client service manager for Jetstar Media. Green spent the last two years at Tribe – initially as agency ...

Providing a valuable customer experience is an essential, and at times neglected, ingredient for law offices. Ultimately, clients are coming to you for advice on how your services can support their ...

It is essential for business owners to define good customer and client service practices. While there are certain individual principles of quality customer care, there are also degrees and differences ...

A greater number of registered investment advisors are creating career paths for client service and operations staff, and the practice is becoming more prevalent among larger firms, according to a ...

Industry Insight from Thomson Reuters Institute, a part of Thomson Reuters. Only 27% of law firm clients are asked for formal client feedback by their firms, according to research from Thomson Reuters ...

Pharmacy benefit manager's new brand pillars leverage strengths to better serve their partners and clients. MILWAUKEE, WI / ACCESSWIRE / September 13, 2023 / Serve You Rx, a pharmacy benefit ...

Meetings are crucial to business success. Meetings are also crucial to the development of good client relations and customer service. Although loathed by many, well-organized meetings can provide ...