Sastry Durvasula has an unusual title and remit at TIAA. As Chief Information and Client Services Officer of the Fortune 100 company, with more than $1.2 trillion in assets under management, he ...

No advertising campaign goes from storyboard to sales driver by itself. The client services manager is the ad agency executive who guides the campaign-building process. From client communications and ...

Mark Cussen, CMFC, has 13+ years of experience as a writer and provides financial education to military service members and the public. Mark is an expert in investing, economics, and market news.

Of all the professional developments made possible by the Internet, the ability to interact with your clients and their systems in real time, no matter where you are, has to offer some of the greatest ...

This content is produced by a member of The Drum Network, a paid-for membership club for CEOs and their agencies who want to share their expertise and grow their business. Like many agencies, Iris has ...

Opinions expressed by Entrepreneur contributors are their own. According to census data, more than 430,000 business applications were sent in January 2022, representing a 2.6 percent increase compared ...

When you get the long awaited phone call – after a long drawn out pitch involving multiple departments within a potential client – telling you the fantastic news that your team is on board, you could ...

IT Client Services and Support staff represent more than 500 years of experience combined, and are a team dedicated to being champions of excellence as they serve faculty and staff across campus. “As ...

Depending on the nature of your business and your number of clients, the impact of having just one leave can be devastating. Regardless of how much your business has riding on each of your clients, it ...