Only 3% of businesses put their clients at the center of their operations. This is an alarming statistic, considering that businesses that see themselves as “client-obsessed” report 49% faster profit ...

ROCKVILLE, Md.--(BUSINESS WIRE)--Abt Global, a mission-driven consulting and research firm working in 50+ countries to improve the quality of people's lives, today announced that it has acquired TSPi, ...

In this Instant Impact exclusive, HousingWire’s Diego Sanchez sat down with Erik Anderson, CEO of Moder, and Rock Primas, SVP of Sales and Client Success, during the MBA Annual Conference to explore ...

Nexxen has announced the appointment of four new executives to enhance its business development, enterprise sales, and client services across U.S. regions and globally. Dianne Cairoli and Jessica ...

The accounting profession is more complex than ever before. Small and medium-sized accounting firms face increasing competition, shifting client expectations and rapid technological innovation. While ...

According to a recently released white paper from Vetsource®, a leader in pet pharmacy services and veterinary analytics, ...

A recent survey found that 90% of businesses have made customer experience (CX) their primary focus. While that statistic makes complete sense for most business interactions, one might wonder what ...

You’re sitting on a goldmine of customer insights, but you’re not using them enough. Those genuine stories of challenges you helped clients overcome, straight from the people you serve, hold gems that ...

The MarketWatch News Department was not involved in the creation of this content. ClientSuccess has acquired Product Signals, a leading platform for product feedback and feature request management.

Most business owners in the coaching space obsess over five-star testimonials and social media snapshots when it comes to featuring client success. I appreciate great feedback as much as the next CEO, ...

Agencies are navigating a marketing world powered by AI, evolving platforms, and consumer expectations that change overnight. The pace is dizzying, but it’s also full of opportunity. When we asked ...

This week, Resolvion announced the launch of its new client success team. The skip-trace and repossession management firm explained the objective of this new initiative is to provide a more holistic ...